Privacy Policy

Information you provide

If you call or email, you may provide your name, contact details, property address and information about your roofing project. Do not send sensitive financial or identity documents through ordinary email.

How information is used

Information is used to respond to your request, assess service availability and connect you with an independent roofing contractor when you ask for an estimate. Contractors have their own privacy practices and become responsible for information you provide to them.

Website data and service providers

Hosting, communications and basic security providers may process technical data such as IP address, device information and request logs. This website does not ask for payment-card details.

Retention and choices

Records may be kept as needed for communication, security, dispute handling and legal obligations. To request access, correction or deletion of information you submitted, email info@charlottenewroof.com. Some records may need to be retained where legally required.

Contact

Questions about this policy can be sent to info@charlottenewroof.com.