Terms of Service

Referral service only

Charlotte New Roof is a referral and information service, not a roofing contractor. We do not perform construction, issue contractor warranties or control an independent contractor’s work. Any construction contract is solely between you and the selected contractor.

No professional or coverage guarantee

Website content is general information, not engineering, legal, insurance or financial advice. Price ranges are illustrative planning context, not offers. Insurance coverage, financing, products, schedules and project outcomes are not guaranteed.

Your responsibilities

Provide accurate request details, review contractor credentials and insurance, read the construction and financing documents, and make your own decision about the proposed work. Never climb onto a damaged or wet roof to obtain photographs.

Website use

You may use this website for lawful personal estimate requests and research. Do not attempt to disrupt the service, scrape it abusively, submit false requests or misuse another person’s contact information.

Third-party services

Independent contractors and linked third-party services have their own terms and policies. We are not responsible for their independent acts, omissions or websites.

Contact

Questions about these terms may be sent to info@charlottenewroof.com.